WHEN Darren Wood begin a long, atramentous beard central his burger recently, he didn’t alternate to accuse to the aggregation that delivered his meal.
But to his shock, he was told it was a “matter of claimed taste” — and that he wouldn’t be accepting a refund.
Mr Wood, from Norwich in the United Kingdom, had ordered a burger through the Deliveroo aliment commitment app and was disgusted afterwards bitter into the hair.
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But in acknowledgment to his complaint, a chump casework adumbrative said: “I’m apologetic to apprehend that you weren’t blessed with your adjustment … about I’m clumsy to action a acquittance or acclaim as this is a amount of claimed taste. Please acquire my apologies.”
Mr Wood responded by saying: “I’m not abiding accepting beard in your aliment is to anyone’s aftertaste to be honest” — but the adumbrative ashore to their guns.
“I accept area you’re advancing from. As abundant as I would like to accord any advantage for this, I’m clumsy to action a acquittance in this instance,” the actuality replied.
Mr Wood afresh acquaint a photo of the beard on Twitter with the caption: “Hi afresh @DeliverooHelp, I accept you’re aggravating to acquisition addition that has a ‘personal taste’ that includes beard burgers afore you reply. If it helps, here’s a account of the behind hair.”
He was eventually offered a £5 ($AU9) acquittance but alone because his aliment had been backward to arrive.
“It was disgusting. I do accept these things can appear but to say it’s claimed aftertaste is hilarious,” he told Metro.
“They offered £5, two chargeless deliveries, for it actuality backward but said they wouldn’t do annihilation about the hair.”
A Deliveroo agent
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